Retention, churn & cash
Growth you keep beats growth you chase.
Retention cohorts anchored to each customer's first completed service, churn-risk scoring that flags accounts before they cancel, and A/R aging that shows exactly where the money is stuck.
6-month retention
83%
- Cohorts, churn risk, and A/R live in production
- service-anchored definitions
- exportable
Why owners care
New sales get the celebration; churn quietly takes it back. A customer you keep costs you nothing to acquire, and every point of retention compounds month after month. The same goes for cash: revenue you've earned but haven't collected is a loan you're making at zero percent. Climb puts both on one screen — who's at risk, and where the money is.
Cohort retention you can defend
Cohorts are anchored to the first completed recurring service — a definition you can explain to a partner, a banker, or a buyer without an asterisk.
Churn-risk scoring
Accounts are flagged and color-coded by risk before the cancellation call comes, while a save is still cheap.
A/R aging and open invoices
Aging buckets, open invoices, and autopay coverage — so collections is a Tuesday task, not a quarter-end fire drill.
Customer and revenue analytics
Active customers, revenue by office and service type, and CSV exports for the reports your accountant keeps asking for.
See your own numbers, not a canned demo.
Bring your FieldRoutes account. We'll connect read-only and walk you through your operation — live.