Your privacy choices
Your data, your call.
You can access, delete, or correct the personal information we hold about you, or opt out of certain processing. Every request is recorded when it reaches us, identity-verified, and worked to resolution — generally within 45 days, as the law requires.
Each button opens an email to privacy@climb-analytics.com with the details we need pre-filled. Prefer to write your own? Email us directly with “Privacy Request” in the subject.
How we handle it
Recorded, verified, and resolved.
We record it
When your request reaches privacy@, we record it and the date it arrived so we can track it through to completion.
We verify you
We confirm your identity before acting, to protect your data from someone impersonating you. An authorized agent may submit on your behalf with proof of authority.
We resolve it
We complete your request generally within 45 days — extendable where the law allows, and we'll tell you why — and confirm when it's done. We won't discriminate against you for asking, and you can appeal our decision.
If you're a customer of one of our customers
When a pest-control or home-service business uses Climb, we process their data on their behalf as a service provider. If your information came to us through that business, please make your request to them (the controller) and we'll assist them as required. See our Privacy Policy for the full detail on your rights under California (CCPA/CPRA), other U.S. state laws, and the EU/UK GDPR.